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| Q: |
Can I register my rebate online? |
| A: |
You can register your rebate online at
rebatesHQ.com, however you will still be required to mail in your
proof of purchase and online registration form. |
| Q: |
How do I check the status of my rebate? |
| A: |
You can check the status of your rebate online at
rebatesHQ.com. You can also call the rebate center at 888.214.9123. |
| Q: |
I checked the status of my rebate online and there was nothing listed. What can I do now? |
| A: |
You can resubmit your request:
- Call the rebate center at 888.214.9123 and they will have you fax your copies to resubmissions at 800.886.8370.
- Fax your copies directly to Hitachi Global Storage Technologies at 507.322.2419.
- E-mail scanned images of your UPC sticker to
feedback@hitachigst.com.
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| Q: |
Where is the UPC located? |
| A: |
The UPC is a sticker on the box. It will contain a barcode and the serial number of the drive, as shown below.
Example of UPC sticker
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| Q: |
Where can I find a rebate form? |
| A: |
You can find several rebate forms on our web site. If you cannot find these forms, request them at
feedback@hitachigst.com.
Please include your purchase date, the store name, the capacity of the drive and the dollar amount of the rebate. |
| Q: |
I received a postcard saying that my claim was invalid. Who can I contact to resolve this? |
| A: |
Please send an email to
feedback@hitachigst.com and include the 8-digit tracking number on your postcard.
Also, include any pertinent information why you feel your claim should be valid. |
| Q: |
Where can I locate the serial number on my Microdrive? |
| A: |
The serial number will be located on the main label of the Microdrive;
it should be the bottom alpha-numeric characters. |
| Q: |
How long will it be before I receive my rebate check? |
| A: |
It generally takes eight to 10 weeks after receipt of the rebate forms to receive your check.
If it has been longer than 10 weeks, please contact feedback@hitachigst.com. |
| Q: |
Can I submit two rebates if I purchase two of the same products? |
| A: |
The terms and conditions of the rebate promotion specify that there is a limit
of one rebate per promotion, per person, per household. |
All information is provided by Hitachi Global Storage Technologies on an "AS IS" basis only. Hitachi makes no representations or warranties, whether express or implied, regarding the information, including the warranty of non-infringement and non-interference and the implied warranty or terms of merchantability, and fitness or use for a particular purpose.
Use of information that is provided by Hitachi is at the recipient's own risk. Hitachi provides no assurances that any reported problems may be resolved with the use of any information that Hitachi provides. By furnishing information, Hitachi does not grant any licenses to any copyrights, trademarks, patents or any other intellectual property rights.
Any trademarks and product or brand names referenced in this document are the property of their respective owners. Please consult your Hitachi product manuals for complete trademark information.
Any references to third parties are provided as reference only and are not recommendations of any products by Hitachi GST. Hitachi GST makes no warranty, implied or otherwise, regarding the performance or reliability of these companies or products.
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